Safeguarding consumer information.

In today’s society, data security is paramount. Identity theft is on the rise, and penalties for the failure to safeguard personal information can be considerable. Consequently, DSI has structured its repository for the consumer records national debt management and settlement companies to the highest industry standards including location behind a firewall that has no internet exposure, hosting on Amazon AWS infrastructure that is configured to and meets SOC/SSAE 16/ISAE, ISO 27001 and PCI DSS Level 1 certifications and the redundant storage of all data in multiple physical locations.

Amazon Web Services (AWS) delivers a scalable cloud computing platform with high availability and dependability. AWS places the utmost importance on maintaining the trust and confidence of its customers by protecting the confidentiality, integrity and availability of both their systems and data. Specifically, AWS physical and operational security processes for network and server infrastructure encompass all of the following areas of IT security:


  • Shared Responsibility Environment
  • Control Environment Summary
  • Secure Design Principles
  • Backup
  • Monitoring
  • Information and Communication
  • Employee Lifecycle
  • Physical Security
  • Environmental Safeguards
  • Configuration Management
  • Business Continuity Management
  • Backups
  • Fault Separation
  • Amazon Account Security Features
  • Network Security


Further safeguards include the encryption of all sensitive data (SSN and account numbers) prior to storage, the transmission of all data to and from the DSI database with 256-bit SSL protection and the systemic restriction to never display a complete SSN to any user.

Thus, our participating partners may have complete confidence that DSI will protect their consumer information to the highest industry standards at all times.

Against the daily consumer information provided by national debt management and settlement companies to reveal:

* Active accounts with current payments
* Active accounts; no payments within the past 30 days
* Inactive accounts; no payments within the past 60 days
* Inactive accounts with past DMP or DSA activity


This level of precision ensures the most effective allocation of resources by knowledgeably tailoring work strategies to the unique characteristics of each consumer segment. Specific strategies would likely include:

  • Account /collector ratios
  • Skip tracing parameters
  • Letter campaigns
  • Work standards
  • Consumer contact requirements
  • Estimated life cycles
  • Liquidation percentage
  • Commission structure
  • Unit yields
  • Targeted net back


DSI provides the laser-eye capability to identify portfolio opportunities and structure your resources in the most efficient and cost effective manner possible.

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